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Turlock Unified School District

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Adobe Cloud Maintenance incident
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maintenance icon Maint
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Identified: 09/27/26; Resolved: TBD; ETS is currently unable to process the nightly enrollment files. The following is the guidance to be adhered to until normal processing is restored. Activities That May Continue Testing may continue for students who were already established in the Test Delivery System (TDS) with the correct test assignments (including domain exemptions), test settings, and demographic information as of September 24, 2026. Before proceeding with testing, Test Administrators and Test Examiners should verify that all students’ test settings are correct in the TDS. Please note that English Language Acquisition Status values will remain unchanged in the Test Operations Management System (TOMS) and will be updated based on Initial ELPAC or Initial Alternate ELPAC results once the issue is resolved. Scores and Student Score Reports will continue to be produced for students who do not have domain exemptions or whose domain exemptions were applied prior to the date above. Activities That Must Be Paused Testing should not proceed for students whose records were added or updated in CALPADS on or after September 25, 2026, including: Newly enrolled students Students with changes to test assignments Students with new or updated test settings Students with demographic updates Because these updates are not currently being transmitted to TOMS and the TDS, the information available for testing may not be accurate or complete. Additional Impact User role additions, updates, or password resets will not be processed until the issue has been resolved, and data transmissions have resumed. Resolution: We will provide updated guidance as soon as the issue is corrected and normal processing has been restored. Identified: 07/25/25; Resolved: TBD; The California Educator Reporting System (CERS), Custom Aggregate Reports for high school mathematics are displaying “NA” for the Target description. In this case, the NA stands for “Not Available” meaning the data is not available to render in CERS. Resolution: Smarter Balanced is working towards a solution that will make these descriptions available in CERS. Workaround Users may utilize the Smarter Balanced Content Explorer to access the relevant target descriptions.

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Students may be experiencing an issue with a recent ChromeOS LTS version 144.0.7559.257 that prevents Core5, PowerUp, and Lexia English from operating properly on affected devices. The recommended resolution is a minor update to ChromeOS version 144.0.7559.258 or a later version. This update includes a fix that has resolved the issue for devices that have been updated.

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Google has begun a phased rollout of an updated ChromeOS (reports are of versions 154 and 150) which started on October 6 and is expected to reach all devices by October 20. We have identified that this update can cause some ClassLink sign-in attempts to return a 401 error. Who is affected: Users on devices that have received Google update 156. Not every sign-in is affected. For districts where Google is the identity provider, this error can prevent users from signing in to the device. Workaround: If a user sees a 401 error, refresh the page or restart the device and try signing in again. This resolves the issue in most cases. Next steps: ClassLink engineering has identified the cause and is developing a fix, which we expect to have ready no later than Friday, October 9. We will update this page when the fix is deployed, or sooner if anything changes. We apologize for the disruption and appreciate your patience. If the workaround does not resolve the issue, please contact ClassLink Support.

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The issue has been identified and a fix is being implemented.

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LastPass Minor incident

Our team has identified the issue and performed a rollback of the certificate causing the error. The affected users should be able to log in to the LastPass Android Password Manager.The team is now monitoring the rollback to ensure proper functionality.

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Educational Apps

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Adobe Cloud
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CAASPP

ETS is currently unable to process the nightly enrollment files. The following is the guidance to be adhered to until normal processing is restored.; The California Educator Reporting System (CERS), Custom Aggregate Reports for high school mathematics are displaying “NA” for the Target description. In this case, the NA stands for “Not Available” meaning the data is not available to render in CERS.

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Lexia

Chrome Update Recommended (Student Programs)

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Aeries Software
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Amplify
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Benchmark Education
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Blooket
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ClassDojo
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Clever
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Edgenuity
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Ellevation
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Follett Software
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Freckle
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Go Guardian
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Google Workspace
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Houghton Mifflin Harcourt
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i-Ready
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Istation
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IXL
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Learning A-Z
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McGraw Hill Education
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Microsoft 365 apps
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PBIS Apps
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Pear Deck
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Pearson
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SEIS

Technology Services

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ClassLink

Intermittent 401 Errors When Signing In on Devices Receiving Google Update 156

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Cloudflare

Cloudflare One Clients are incorrectly challenged on some sites

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LastPass
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Azure
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Barracuda
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BeyondTrust
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Exchange Online
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Finalsite
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Incident IQ
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Microsoft 365 suite
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Mosyle
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Palo Alto Networks
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ParentSquare
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Securly