Turlock Unified School District

Identified: 07/25/25; Resolved: TBD; The California Educator Reporting System (CERS), Custom Aggregate Reports for high school mathematics are displaying “NA” for the Target description. In this case, the NA stands for “Not Available” meaning the data is not available to render in CERS. Resolution: Smarter Balanced is working towards a solution that will make these descriptions available in CERS. Workaround Users may utilize the Smarter Balanced Content Explorer to access the relevant target descriptions.

We are currently investigating an intermittent issue with our Customer Support Chat Channel that may prevent customers from seeing responses to their questions. If you experience this issue, please contact us through our Web Form (https://service.amplify.com/support).

We have detected a possible outage with Google Workspace that is not officially acknowledged.

Title: Some users may be unable to search for content in SharePoint Online, OneDrive, Outlook on the web, or Outlook desktop User impact: Users may be unable to search for content in SharePoint Online, OneDrive, Outlook on the web, or Outlook desktop. Current status: Our investigation identified that a recent deployment introduced a resource utilization inefficiency issue, leading to impact. We've developed and are deploying a fix to reduce the resource pressure and restore service. We're monitoring as this progresses to identify a completion timeline. Scope of impact: Impact is specific to some users served through the affected infrastructure who are attempting to search for content in SharePoint Online, OneDrive, Outlook on the web, or Outlook desktop. This section may be updated as our investigation continues. Start time: Friday, August 14, 2026, at 5:00 AM UTC Root cause: A recent deployment introduced a resource utilization inefficiency issue, leading to impact. Next update by: Friday, August 21, 2026, at 4:00 AM UTC

We are continuing to monitor for any further issues.