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Turlock Unified School District

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Adobe Cloud Maintenance Incident
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Identified: 07/25/25; Resolved: TBD; The California Educator Reporting System (CERS), Custom Aggregate Reports for high school mathematics are displaying “NA” for the Target description. In this case, the NA stands for “Not Available” meaning the data is not available to render in CERS. Resolution: Smarter Balanced is working towards a solution that will make these descriptions available in CERS. Workaround Users may utilize the Smarter Balanced Content Explorer to access the relevant target descriptions.

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Some users are seeing relief on this issue after refreshing their browser page. If you refresh your browser and are still experiencing this issue, please continue reaching out to our Support teams via Web Form (https://service.amplify.com/support). We appreciate your patience as we continue to work on this issue. Thank you!

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Title: Users may experience issues when utilizing multiple Microsoft 365 services User impact: Users may experience issues when utilizing multiple Microsoft 365 services. More info: Impact includes, but may not be limited to, the below services and scenarios. We will update this list as our understanding of the issue progresses. OneDrive for Business and SharePoint Online: -Users may be unable to load or refresh portions of OneDrive and SharePoint, including account and storage information, search results, Favorites, Followed and Shared With Me content, recent files, lists, and news. -Some users may also experience delayed or failed file opening, Office policy-label retrieval, OneDrive synchronization, mobile camera upload, and video playback. -Users may see partial page failures, missing or stale content, repeated retries, and operation timeouts rather than a complete platform outage. Exchange Online: -Users may be unable to connect to, or experience degraded functionality, with Exchange Online. All connection methods are affected. Microsoft Teams: -Users may experience issues with calendar functionality and search. Users’ presence may be stale and not update automatically or through manual adjustment. User location adjustment may fail. -Microsoft Teams Room (MTR) devices and desktop phones display as offline in the Teams admin center. Microsoft Purview: -Users may face intermittent authorization failures across solutions in Purview. Purview admins can’t access the portal. Additionally, in Microsoft Purview Communication Compliance, users may see errors when loading Communication Compliance policies and Data Loss Prevention (DLP) policies. Communication Compliance policy creation and evaluation may be delayed. Microsoft Defender XDR: -Users may experience intermittent authorization failures across solutions in Defender. Microsoft 365 Admin Center: -Admins may experience issues authenticating into the admin center. Universal Print: -Users may be unable to create, upload, or retrieve print jobs. Current status: We're continuing to implement a targeted mitigation to re-apply core authentication components, and we're expanding this action more widely across the affected environments as we closely track the recovery of affected downstream scenarios. Users may notice gradual recovery to the scenarios identified in the "More info" section as our mitigation action takes effect in their corresponding sections of infrastructure, and we're continuing to review whether any additional actions may be required to achieve withstanding recovery across all affected scenarios. We'll provide an estimated time to resolution as soon as one is available. Scope of impact: Users attempting to perform any of the outlined impact scenarios may be affected by this event. Start time: Monday, August 31, 2026, at 3:08 PM UTC Preliminary root cause: An issue within a core authentication configuration used by multiple Microsoft 365 services is resulting in impact. Next update by: Tuesday, September 1, 2026, at 12:00 AM UTC

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The California Educator Reporting System (CERS), Custom Aggregate Reports for high school mathematics are displaying “NA” for the Target description. In this case, the NA stands for “Not Available” meaning the data is not available to render in CERS.

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Users may experience issues when utilizing multiple Microsoft 365 services

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