Turlock Unified School District

Some customers are currently experiencing intermittent slowness and 503 errors. Our team has identified the cause of the issue and is actively working toward a resolution. We will provide our next update within 60 minutes.

Some users are seeing relief on this issue after refreshing their browser page. If you refresh your browser and are still experiencing this issue, please continue reaching out to our Support teams via Web Form (https://service.amplify.com/support). We appreciate your patience as we continue to work on this issue. Thank you!

Identified: 07/25/25; Resolved: TBD; The California Educator Reporting System (CERS), Custom Aggregate Reports for high school mathematics are displaying “NA” for the Target description. In this case, the NA stands for “Not Available” meaning the data is not available to render in CERS. Resolution: Smarter Balanced is working towards a solution that will make these descriptions available in CERS. Workaround Users may utilize the Smarter Balanced Content Explorer to access the relevant target descriptions.

Functionality has been restored for affected users. We are continuing to investigate the issue and implement fixes to improve performance. We will closely monitor the feature through tomorrow to ensure continued stability.

The issue has been identified and a fix is being implemented.

We are aware of an issue where some students may experience crashes or loading errors when accessing certain assignments in SIMnet and SIMskills. Our engineering team has identified the issue and is preparing a fix, which will be deployed shortly. We apologize for the disruption and will provide an update as more information becomes available.

A fix has been implemented and we are monitoring the results.

Telemetry is trending in a positive direction and shows a reduction in the number of new emails getting impacted as the rule disablement progresses across the service. Next update by: Friday, September 4, 2026, at 4:30 PM UTC This quick update is designed to give the latest information on this issue.