Turlock Unified School District

UPDATE: The root cause of this issue has been identified. Our Engineering team will be testing a potential fix.

Identified: 09/27/26; Resolved: TBD; ETS is currently unable to process the nightly enrollment files. The following is the guidance to be adhered to until normal processing is restored. Activities That May Continue Testing may continue for students who were already established in the Test Delivery System (TDS) with the correct test assignments (including domain exemptions), test settings, and demographic information as of September 24, 2026. Before proceeding with testing, Test Administrators and Test Examiners should verify that all students’ test settings are correct in the TDS. Please note that English Language Acquisition Status values will remain unchanged in the Test Operations Management System (TOMS) and will be updated based on Initial ELPAC or Initial Alternate ELPAC results once the issue is resolved. Scores and Student Score Reports will continue to be produced for students who do not have domain exemptions or whose domain exemptions were applied prior to the date above. Activities That Must Be Paused Testing should not proceed for students whose records were added or updated in CALPADS on or after September 25, 2026, including: Newly enrolled students Students with changes to test assignments Students with new or updated test settings Students with demographic updates Because these updates are not currently being transmitted to TOMS and the TDS, the information available for testing may not be accurate or complete. Additional Impact User role additions, updates, or password resets will not be processed until the issue has been resolved, and data transmissions have resumed. Resolution: We will provide updated guidance as soon as the issue is corrected and normal processing has been restored. Identified: 07/25/25; Resolved: TBD; The California Educator Reporting System (CERS), Custom Aggregate Reports for high school mathematics are displaying “NA” for the Target description. In this case, the NA stands for “Not Available” meaning the data is not available to render in CERS. Resolution: Smarter Balanced is working towards a solution that will make these descriptions available in CERS. Workaround Users may utilize the Smarter Balanced Content Explorer to access the relevant target descriptions.

Students may be experiencing an issue with a recent ChromeOS LTS version 144.0.7559.257 that prevents Core5, PowerUp, and Lexia English from operating properly on affected devices. The recommended resolution is a minor update to ChromeOS version 144.0.7559.258 or a later version. This update includes a fix that has resolved the issue for devices that have been updated.

The issue has been identified and a fix is being implemented.

Title: Users may be unable to reply or reply-all to email messages sent to Microsoft 365 groups in Exchange Online User impact: Users may be unable to reply or reply-all to email messages sent to Microsoft 365 groups in Exchange Online. More info: As a temporary alternative, impacted users may reply or reply all to email messages through user inboxes. Current status: We've validated that the previously identified recent change that removed an attribute component from the service process that requires that attribute, has led to impact. We're continuing to monitor our fix deployment; however, this process is taking longer than anticipated. The current fix saturation is at roughly 90 percent, and we'll provide a timeline of completion once it becomes available. Scope of impact: This issue impacts any user attempting to reply or reply-all to email messages sent to Microsoft 365 groups in Exchange Online. This information may be updated as our investigation continues. Start time: Tuesday, September 8, 2026, at 11:00 PM UTC Root cause: A recent change made to the service removed an attribute component from the service process that requires that attribute, leading to impact. Next update by: Tuesday, October 13, 2026, at 1:00 AM UTC