Investigating - We are currently investigating an issue affecting the group selection interface when creating an Important Announcement. This issue specifically impacts a subset of clients in our US West region.While affected users can still select groups and send messages, the selection list currently displays all groups (including archived ones) in a long list format. We understand this makes selecting groups difficult, and we are working to restore the group selection layout.Workaround: Users can still send Important Announcements by scrolling to find the intended group, though we advise double-checking group names when making your selections. Jan 22, 2026 - 13:11 EST
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Messages/MXR: Issue with Group Selection for Important Announcements (US West)
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Houghton Mifflin Harcourt